Terms and conditions

These Commercial Terms and Conditions apply to purchasing in the internet shop sexshop.gifts and define rights and duties for the seller and the buyer(s).

All the orders placed through this internet shop are binding. By sending the order, the buyer acknowledges that s/he has got familiarized with the Commercial Terms and Conditions and that s/he accepts them. Order is a draft of purchase contract. The purchase contract comes into effect after the seller has confirmed the order. Order confirmation will be sent to the buyer’s e-mail address, which s/he has entered when registering, or when placing the order without registration. Among others, due to this reason there is a prerequisite for an order to be valid, which requires filling most of information within the registration (order) form and keeping that updated. Property right for the goods is ceded to the buyer only after take-over of the goods and paying the purchase price..

Terms of Payment:
Each international order must be paid for before dispatching the goods. To pay we recommend using (selection of way of payment is in the third step of the cart "Way of payment and delivery"):
  - a payment card online, when bank transfer fees are avoided and the payment is done safely immediately
  - a sent advance invoice and pay by remittance order from your account.

Shipping Periods:
Unless otherwise stated for the goods at the website, the goods ordered on a working day until 2 o’clock p.m. will be dispatched on the same day, or on the following working day at the latest. In case of unpredictable circumstances the seller reserves the right to extend the shipping period. In such a case, the buyer will be informed on extension of the shipping period by e-mail.

Rules for Complaints:
1. Before taking the goods from a transporter, the buyer is obliged to check whether the goods has not been damaged during transportation. When damage is found, the buyer must write a record on damage of the shipment together with the transporter and s/he must inform the seller..
2. If the buyer finds damage of the delivered goods, which could be claimed of, s/he may apply the complaint either by letter or by internet mail.
3. In three working days after having received the complaint, the seller will announce the way of complaint handling to the buyer.
4. The buyer must submit all accompanying documents for the complaint to be successfully handled, i.e. a tax document, delivery note, or others and return the delivered goods.
5. Depending on the type of defect and goods and in accordance with the terms and conditions defined generally by legal regulations, the buyer has the right to insist on replacement of the goods or on termination of the contract and being refunded with the purchase price.

Protection of Personal Data:
By using the internet shop, the buyer agrees with registering information on his/her person and his/her purchase into the seller’s database. The seller undertakes to use personal data of the buyer in accordance with the Act on Protection of Personal Data.
All the data which will be the seller provided with by the buyer when ordering the goods is considered to be confidential and will not be forwarded to third party or otherwise revealed, excluding the situations related to execution of the order (delivery of the goods, payment, etc.)